How VigourTech handles personal information.
This policy explains how VigourTech collects, uses, stores, and protects information across our website, apps, software platforms, support channels, and client services.
Information we collect
We may collect contact details, account details, company information, billing or project information, messages you send to us, and technical information such as device type, browser, IP address, logs, and usage activity.
For apps and software platforms, we may also process profile information, preferences, uploaded content, support requests, diagnostics, and service activity needed to operate the product.
How we use information
We use information to respond to enquiries, provide services, operate apps and platforms, deliver support, secure our systems, improve performance, manage projects, meet legal obligations, and communicate about relevant service matters.
We do not sell personal information. We only share it with service providers, hosting partners, payment processors, analytics tools, legal advisers, or authorities when necessary and appropriate.
Apps and product data
When VigourTech provides or manages an app for a client, data handling may also be governed by the client agreement, app-specific notices, store listing disclosures, or product settings.
Users should not submit sensitive personal data unless the app or service specifically requests it and provides an appropriate reason for collecting it.
Security and retention
We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, misuse, loss, and alteration.
We retain information only as long as reasonably needed for service delivery, support, records, legal compliance, dispute resolution, and legitimate business purposes.
Your choices
You may request access, correction, deletion, restriction, or export of your personal information where applicable law allows. You may also opt out of non-essential communications.
Some information may need to be retained where required for security, legal, accounting, contract, or service continuity reasons.
Contact us
For privacy questions, data requests, or app privacy support, contact VigourTech at support@vigourtech.net or +255 752 160 150.
We may update this policy as our services, apps, legal requirements, or operational practices change.